Terms of service

Terms of Service

1. Overview

Welcome to Jewels of Jerusalem! These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from Jewels of Jerusalem, you agree to comply with these Terms.

2. Orders & Payments

  • We accept the following payment methods: Visa, Mastercard, Discover, American Express, PayPal, Apple Pay, and Google Pay.
  • All payments must be made in full at the time of purchase.
  • We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or unauthorized transactions.
  • If an order is canceled, we will notify the customer and issue a refund if payment has already been processed.

 

3. Shipping & Delivery

    • Customers are responsible for providing an accurate shipping address and details. We are not liable for delays, losses, or failed deliveries due to incorrect shipping information.
    • Our Shipping Policy outlines shipping costs, processing times, and estimated delivery times.
    • International customers are responsible for any applicable customs duties, taxes, and import fees.

4. Returns, Refunds & Exchanges

  • We offer refunds or replacements under specific conditions, as detailed in our Shipping Policy.
  • Refund requests must be submitted within 35 days of the shipping date.
  • We do not accept returns or exchanges for reasons other than shipping-related issues or damaged goods.

5. Intellectual Property

  • All content on this website, including product images, designs, text, logos, and branding, is the property of Jewels of Jerusalem.
  • Unauthorized use, reproduction, or distribution of our content without written permission is strictly prohibited.

6. User Conduct & Restrictions

By using our website, you agree not to:

  • Engage in fraudulent, abusive, or illegal activity.
  • Disrupt or interfere with the operation of our website.
  • Attempt to gain unauthorized access to our systems or data.

7. Privacy & Data Protection

  • We collect and process personal data in accordance with our Privacy Policy.
  • By using our site, you consent to our use of cookies and data collection for order processing and customer support.

8. Limitation of Liability & Disclaimers

  • Jewels of Jerusalem is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • All product descriptions and images are provided as accurately as possible, but we do not guarantee that colors, sizes, or materials will perfectly match the images displayed online.
  • We are not responsible for third-party delays, lost shipments, or customs-related issues beyond our control.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated Terms.